At Eternal Ganges Holidays, we are committed to safeguarding the personal information and sacred trust of every pilgrim, traveler, and family who books with us.
When you enquire or book a tour package, hotel, boat ride, or cab rental with us, we collect necessary guest details including your Full Name, Email Address, Contact Number, Travel Dates, and Group Size.
For hotel check-ins, government darshan permits (such as Kashi Vishwanath Sugam Darshan), and airport/train pickups, government-approved ID proofs (Aadhaar, Passport, or Voter ID) may be requested in accordance with Indian regulatory norms.
Your personal data is used strictly for:
We never sell, rent, or trade your personal information to third-party marketing companies.
All payments, advances, and billing are processed through transparent, verified banking channels (UPI, IMPS, RTGS, Net Banking). We do not store sensitive payment card credentials on our servers.
We understand that pilgrimage schedules can shift due to train or flight delays. We offer flexible date adjustments wherever feasible. Notice of cancellation must be communicated to us in writing via email or WhatsApp. Specific hotel or transport cancellation terms will be transparently shared upon booking.
If you have any questions regarding your data, privacy rights, or booking records, please contact our team directly:
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